Shipping

Shipping and Handling

All orders are sent with proof of posting and are insured against loss or damage. When your order has been dispatched we will send a notification email containing the tracking code if requested. You can track your order @ http://track.royalmail.com

Dispatch Schedule

All orders are normally dispatched the following working day.

Deliveries in the UK usually take place 1-2 working day after dispatch.

Dispatch cut off time for next day is 3pm.

Delivery times to other countries will vary depending on the destination.

U.K Delivery Options:

Royal Mail Tracked 48 hr Mon-Fri: FREE

Royal Mail Tracked 24 hr Mon-Fri: £5.99

Royal Mail – Special Delivery: £7.99 (Guaranteed Next Day Delivery, Before 1pm )

Royal Mail Saturday Delivery £11.99 (Saturday by 1pm – you must order and complete payment by 3pm)

 

Free U.K Delivery:

We offer Free Delivery on all UK orders.

Europe Delivery:

Courier – Tracked & Signed: £11.99 ( 3 – 5 days )

Rest of World Delivery:

Courier – Tracked & Signed: £11.99 ( 5 – 7 days )

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

You can send returned items to:

Aztec CBD
Unit 8A, First Floor
Grand Union Enterprise Park
London
UB2 4EX